PRIVACY POLICY:
All information and data provided by you as a user through the website www.dlhomedesign.com is fully protected under the terms of this Privacy Policy based on the application of the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantees of Digital Rights (LOPDGDD).
DATA CONTROLLER:
In accordance with the provisions of the GDPR and the LOPDGDD, DL HOMEDESIGN informs the concerned party that any personal data provided at any time and voluntarily to DL HOMEDESIGN will be included in the files of personal data owned by, TALAIRE GRUP S.L. (registered offices at Rambla Cataluña nº20, planta 3º puerta 2 C.P. 08007 Barcelona), in order to update our databases, enhance customer loyalty, place orders, answer queries, as well as their use for commercial purposes, information, and/or advertising of our products and services.
HOW DO WE COLLECT PERSONAL DATA?
DL HOMEDESIGN collects the personal data you provide through contact forms, service request form included in the website, our email addresses and through telephone contact.
– Registration form: To register on the website to be able to make purchases, a form will be used to collect personal data so as to enable the sale of the product. If you do not provide these data, the sale cannot be completed.
– Product sales form: To purchase a product on the website, a form will be used to collect personal data so as to enable the sale of the product. If you do not provide these data, the sale cannot be completed.
– Newsletter form: In order to receive news and advertising from DL HOMEDESIGN you need to enter your email address in our form.
WHAT DATA DO WE COLLECT?
DL HOMEDESIGN through the website, your email address and phone number, collects the following data:
Identifying data: name, email, address, national Identification Number (DNI), tax identification number (CIF), company name, telephone.
Data included in the Subject of the mail.
Bank details required for the purchase and sale of products.
DL HOMEDESIGN., outside the website, in both clinics, collects the following data:
Identifying data: name, address, national identification number (DNI), address, telephone number and e-mail address.
Billing data
The personal data requested are mandatory. Refusal to provide them will make it impossible to perform the contracted services or answer queries.
WHAT DO WE USE YOUR DATA FOR AND FOR HOW LONG?
DL HOMEDESIGN will collect and process your personal data for the following purposes:
Customer registration and management: To be able to carry out the provision of the contracted service signed by the parties. In this case, the data will be kept for this purpose for the entire time the contract is in force, except in cases where the Law establishes a different term.
Answers to queries: We ask for data such as name or email address to respond to any queries that the user makes through the website.
Exercising Arco rights
Advertising and/or commercial purposes To manage the sending of commercial communications from DL HOMEDESIGN
Customer service
Post-Sales Service
Statistics for advertising
If you are not in agreement with any of the aforementioned purposes, you can contact us at the email address info@dlhomedesign.com, identifying yourself and telling us about your incident or problem.
ON WHAT BASIS DO WE COLLECT THE DATA?
The legitimacy for the processing of your data by DL HOMEDESIGN is to perform the service
The sending of commercial communications by DL HOMEDESIGN on products and services similar to those already contracted are based on the commercial interest of the company.
The sending of commercial communications by DL HOMEDESIGN on products not similar to those no longer contracted is based on the consent of the user and/or customer, where such consent may be withdrawn at any time.
DATA STORAGE PERIOD:
We store your data for the following periods:
Indefinite
Until the data subject says otherwise.
DISCLOSURE OF DATA TO THIRD PARTIES:
DL HOMEDESIGN will communicate, where appropriate, personal data to:
Tax advisor
Web developer
Carriers
Advertising company
The data provided will not be transferred to other third parties except in cases where there is a legal obligation, and will be stored for the time necessary to fulfill your request unless you indicate otherwise by exercising your right of erasure, or for the time necessary to comply with legal obligations.
WHAT ARE YOUR RIGHTS?
You can exercise your rights by contacting DL HOMEDESIGN free of charge by sending an e-mail to info@dlhomedesign.com and attaching a photocopy of your identity card or by calling 876 645 229
You can exercise the following rights:
Revoke the consents granted.
Obtain information about whether DL HOMEDESIGN is processing your personal data and for what purpose.
Access your personal data.
Rectify inaccurate or incomplete data.
Request erasure of your data.
Limit the processing of your data.
Cancel all your data.
SECURITY:
DL HOMEDESIGN uses state-of-the-art technologies to protect your data and personal information. Our website is stored on secure servers protected against the most common types of attacks. However, we must remind you that there is no such thing as invulnerable technology and that you must therefore make every effort to maintain the level of security of your data.
DL HOMEDESIGN has established appropriate and necessary security measures to protect your personal data and comply with the Data Protection.
CONFIDENTIALITY:
DL HOMEDESIGN requires, in accordance with the General Data Protection Regulation, to preserve the secrecy of the personal data accessed, even after the end of the business relationship between both parties. This obligation is also incumbent upon all the staff of its organization that access these files. This duty of secrecy also applies to all other information that is not personal data and to which it has access or has knowledge of during the provision of its services.
ACCEPTANCE AND CONSENT:
The user declares that it accepts and consents to the processing of the data by DL HOMEDESIGN for the provisions of this privacy policy. The user also declares that they have been informed of the conditions regarding data protection.
The consent you have given to DL HOMEDESIGN can be revoked by you at any time. Just contact DL HOMEDESIGN via email info@dlhomedesign.com requesting such revocation.
BLOG
DL HOMEDESIGN has a section on its website called “Blog”. In this section, DL HOME DESIGN publishes articles with the aim of giving advice, showing its products or providing news about the sector.
The articles on the Blog are only opinions or recommendations.
Legal text updated on 29 /11/2019
